Your Swapfiets Employer Toolkit.
Everything you need to successfully launch the Swapfiets employee benefit.
Get rolling instantly.
Email templates.
Ready-to-use email templates to easily inform your employees about Swapfiets and boost sign-ups.
Promotional materials.
Eye-catching banners and posters to promote the Swapfiets benefits online and in the office.
Instruction videos.
Instruction videos with quick, clear answers to all your employees' common questions.
Launch & promotion.
Follow this quick three-step guide for an efficient employee rollout:
1
Announce the perk
Send a clear internal message (via email or Slack) using our templates in the resource section.
2
Boost visibility
Display the promotional posters we provide around the office and share them online to hype up your announcement.
3
Share the link
Share the sign-up link with all eligible employees so they can handle their bike selection and appointment scheduling directly.
All you need to know.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Swapfiets Stories.
Swapfiets Stories.
Help and support.
Not finding what you're looking for?
Visit our FAQs
Still have questions? Email us at
business@swapfiets.com
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
Ankush
3 months ago
Swapfiets London
Have a really good vibe with your executive (Mr.Andy). Such a lovely person he is and had a good understanding with every customer and their need. Jovial to share an appreciation to my friend Andy and the team. Thank you very much.
Salimatou
1 year ago
Swapfiets London
Adam was amazing and very fast. Luckily he came hours earlier making it easier for me to go to work. He explained everything well and adjusted my bike seat well. But the stand of the bike came off as I was cycling which is why I gave it 4 stars. Fix that then it'll be a 5
Srinivas
1 month ago
Swapfiets London
Swapper Johan has explained all the procedure with patience and provided excellent service while collecting the bike.
Max
1 week ago
Swapfiets London
Amazing service, super nice people. Johan helped me excellently. Would definitely recommend this service to anyone.
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