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Your Swapfiets Employer Toolkit.

Everything you need to successfully launch the Swapfiets employee benefit.

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Get rolling instantly.

Promotional materials.

Eye-catching banners and posters to promote the Swapfiets benefits online and in the office.

Instruction videos.

Instruction videos with quick, clear answers to all your employees' common questions.

Launch & promotion.

Follow this quick three-step guide for an efficient employee rollout:

1

Announce the perk

Send a clear internal message (via email or Slack) using our templates in the resource section.

2

Boost visibility

Display the promotional posters we provide around the office and share them online to hype up your announcement.

3

Share the link

Share the sign-up link with all eligible employees so they can handle their bike selection and appointment scheduling directly.

Swapfiets-worry-free
Swapfiets-worry-free
Swapfiets-worry-free

All you need to know.

Service & repairs

Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.

Service & repairs

Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.

Service & repairs

Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.

Invoicing & reporting

You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.

Invoicing & reporting

You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.

Invoicing & reporting

You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.

Employee termination

Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:

Double locked when parked

Battery removed (for e-Bikes)

✅ You still have the key to both your bike & battery (and can show them at your appointment)

Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).

Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.

Employee termination

Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:

Double locked when parked

Battery removed (for e-Bikes)

✅ You still have the key to both your bike & battery (and can show them at your appointment)

Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).

Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.

Employee termination

Full Theft Coverage has your back—but only if your bike was locked properly when stolen. That means:

Double locked when parked

Battery removed (for e-Bikes)

✅ You still have the key to both your bike & battery (and can show them at your appointment)

Don’t have the key or the battery? Then your own risk fee will be only 50% of the regular surcharges (if you’re on Full Theft Coverage).

Note: If the bike is removed by the municipality, Full Theft Coverage rates do not apply.

Swapfiets Stories.

Swapfiets Stories.

Swapfiets-swappers
Swapfiets-swappers
Swapfiets-swappers

Cycling pays off

Discover how Studitemps made cycling part of their culture.

Female-Swapfiets-e-Bike
Female-Swapfiets-e-Bike
Female-Swapfiets-e-Bike

Mission in motion

How our B Corp clients ride toward a greener future.

Help and support.

WhatsApp

Average response time of 2 minutes.

Start chat

Still have questions? Email us at

Average response time of 24 hours.

support.nl@swapfiets.com

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