
Your Swapfiets Employer Toolkit.
Everything you need to successfully launch the Swapfiets employee benefit.
Get rolling instantly.
Email templates.
Ready-to-use email templates to easily inform your employees about Swapfiets and boost sign-ups.
Promotional materials.
Eye-catching banners and posters to promote the Swapfiets benefits online and in the office.
Instruction videos.
Instruction videos with quick, clear answers to all your employees' common questions.
Launch & promotion.
Follow this quick three-step guide for an efficient employee rollout:
1
Announce the perk
Send a clear internal message (via email or Slack) using our templates in the resource section.
2
Boost visibility
Display the promotional posters we provide around the office and share them online to hype up your announcement.
3
Share the link
Share the sign-up link with all eligible employees so they can handle their bike selection and appointment scheduling directly.



All you need to know.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Service & repairs
Bike maintenance is 100% on us. We manage all service and repairs directly with the employee, meaning the HR team can stay out of the loop. Employees should just download the app or contact our customer service to schedule a fix or swap, guaranteeing zero extra work for your company.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Invoicing & reporting
You only receive one consolidated invoice per month for all active employee subscriptions. We bill in advance, so your first invoice includes the initial pro-rata period, making it a bit higher—but always transparent. Plus, companies with 10+ subscriptions get detailed data reports in CSV format.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Employee termination
Ending a subscription requires a one-month (30-day) notice period. You have two simple options: employees can terminate the subscription themselves (via the app or store return), or you can send a monthly list of leavers to business@swapfiets.com. After 30 days, any unreturned bike automatically converts to a private subscription. This ensures your company is no longer invoiced.
Swapfiets Stories.
Swapfiets Stories.
Help and support.
Not finding what you're looking for?
Visit our FAQs
Still have questions? Email us at
support.be@swapfiets.com
Ankush
3 months ago
Swapfiets London
Great service and always smiling staff, but the prices are a bit expensive
Salimatou
1 year ago
Swapfiets London
The convenience of the bikes should be updated but the strength of this company are their workers. I always feel welcome and there's always a smile when you visit them. Travor is a person who helped me a lot. I needed some help and I received all the attention with an excellent service.
Srinivas
1 month ago
Swapfiets London
Top top!! Amazing Team working there!! Always welcoming and friendly. I can’t stress enough how much of a good work and team they have.
Max
1 week ago
Swapfiets London
I was back at the shop today to address some minor bike issues. As always, the staff there were incredibly helpful and friendly. It was pouring rain in Brussels (no surprise there!), and I can honestly say their positive attitude was contagious, and it chased away the rain clouds hanging over me (literal and metaphorical)!
Max
1 week ago
Swapfiets London
I was back at the shop today to address some minor bike issues. As always, the staff there were incredibly helpful and friendly. It was pouring rain in Brussels (no surprise there!), and I can honestly say their positive attitude was contagious, and it chased away the rain clouds hanging over me (literal and metaphorical)!
Srinivas
1 month ago
Swapfiets London
Top top!! Amazing Team working there!! Always welcoming and friendly. I can’t stress enough how much of a good work and team they have.
Salimatou
1 year ago
Swapfiets London
The convenience of the bikes should be updated but the strength of this company are their workers. I always feel welcome and there's always a smile when you visit them. Travor is a person who helped me a lot. I needed some help and I received all the attention with an excellent service.
Ankush
3 months ago
Swapfiets London
Great service and always smiling staff, but the prices are a bit expensive
Ankush
3 months ago
Swapfiets London
Great service and always smiling staff, but the prices are a bit expensive
Salimatou
1 year ago
Swapfiets London
The convenience of the bikes should be updated but the strength of this company are their workers. I always feel welcome and there's always a smile when you visit them. Travor is a person who helped me a lot. I needed some help and I received all the attention with an excellent service.
Srinivas
1 month ago
Swapfiets London
Top top!! Amazing Team working there!! Always welcoming and friendly. I can’t stress enough how much of a good work and team they have.
Max
1 week ago
Swapfiets London
I was back at the shop today to address some minor bike issues. As always, the staff there were incredibly helpful and friendly. It was pouring rain in Brussels (no surprise there!), and I can honestly say their positive attitude was contagious, and it chased away the rain clouds hanging over me (literal and metaphorical)!
Ankush
3 months ago
Swapfiets London
Great service and always smiling staff, but the prices are a bit expensive
Salimatou
1 year ago
Swapfiets London
The convenience of the bikes should be updated but the strength of this company are their workers. I always feel welcome and there's always a smile when you visit them. Travor is a person who helped me a lot. I needed some help and I received all the attention with an excellent service.
Srinivas
1 month ago
Swapfiets London
Top top!! Amazing Team working there!! Always welcoming and friendly. I can’t stress enough how much of a good work and team they have.
Max
1 week ago
Swapfiets London
I was back at the shop today to address some minor bike issues. As always, the staff there were incredibly helpful and friendly. It was pouring rain in Brussels (no surprise there!), and I can honestly say their positive attitude was contagious, and it chased away the rain clouds hanging over me (literal and metaphorical)!
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Stay updated
Sign up for our emails to get updates about our services, products and discounts straight to your inbox.












